Terms & Conditions

1. Acceptance of Terms

By creating an account, accessing, or using BorovaHR, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Service.

These Terms apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Description of Service

BorovaHR is a cloud-based HR and recruitment management platform that enables businesses to:

• Create and manage job postings
• Receive and process job applications
• Manage candidate information and communications
• Track hiring processes and workflows
• Generate reports and analytics
• Collaborate with team members on hiring decisions
• List job postings on the BorovaHR public job board for discovery by job seekers

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

3. User Accounts

3.1 Account Registration

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3.2 Account Eligibility

You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

3.3 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to protect your account information.

4. Subscription Terms and Billing

4.1 Subscription Plans

BorovaHR offers various subscription plans with different features and pricing. Details of current plans, features, and pricing are available on our website and may be updated from time to time.

4.2 Free Plan

BorovaHR offers a permanent free plan with limited resources. Free plan users may access core features subject to usage limits (e.g., active job postings, AI feature usage per day). These limits are subject to change. Paid subscriptions offer higher or expanded limits depending on the plan selected. Details of current plan limits are available on our pricing page.

4.3 Billing and Payment

Subscription fees are billed in advance on a monthly or annual basis, as selected. You agree to pay all fees associated with your subscription.

We reserve the right to change our pricing with 30 days' notice. Price changes will apply to your next billing cycle.

4.4 Refund Policy

4.4.1 Consumer Right to Cancel

If you are a Consumer (purchasing for personal use), you have the right to cancel this Agreement and return the Product within 14 days without giving any reason. The cancellation period will expire after 14 days from the day after completion of the Transaction. To meet the cancellation deadline, it is sufficient that you send us your communication concerning your exercise of the cancellation right before the expiration of the 14-day period.

To cancel your order, you must inform us of your decision by contacting us at support@borovahr.com. Please note that in respect of subscription services, your right to cancel is only present following the initial subscription and not upon each automatic renewal.

If you cancel this Agreement as permitted above, we will reimburse to you all payments received from you. We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this Agreement. We will make the reimbursement using the same means of payment as you used for the initial transaction, and you will not incur any fees as a result of the reimbursement.

4.4.2 Exception to the Right to Cancel

Your right as a Consumer to cancel your order does not apply to the supply of Digital Content that you have started to download, stream, or otherwise acquire, and to Products which you have had the benefit of. Since BorovaHR is a software-as-a-service (SaaS) platform that is immediately accessible upon subscription, your right to cancel may be limited once you have begun using the Service.

4.4.3 General Refund Policy

Refunds are provided at our sole discretion and on a case-by-case basis and may be refused. We will refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behaviour that entitles us to counterclaim the refund.

This does not affect your rights as a Consumer in relation to Products which are not as described, faulty, or not fit for purpose.

4.4.4 Subscription Refunds

For subscription services, there are no refunds on unused subscription periods. If you cancel your subscription, you will continue to have access to the Service until the end of your current billing period, after which your access will be terminated.

Note: BorovaHR is a software-as-a-service (SaaS) platform. We do not provide human-driven services. All services are automated and delivered through our software platform.

4.5 Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings.

5. User Content and Data

5.1 Your Content

You retain ownership of all content, data, and information you upload, submit, or transmit through the Service ("User Content"). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your User Content solely for the purpose of providing and improving the Service, including displaying opted-in job postings and associated company information on the publicly accessible BorovaHR job board.

5.2 Content Responsibility

You are solely responsible for your User Content and warrant that:

• You have the right to submit the content
• The content does not violate any laws or third-party rights
• The content is accurate and not misleading
• The content does not contain malicious code or viruses

5.3 Candidate Data

When you collect candidate information through our Service, you are responsible for complying with all applicable data protection laws, including GDPR, and for obtaining necessary consents from candidates. We act as a data processor for candidate data you collect through the Service.

5.4 Public Job Board

BorovaHR provides a public job board that aggregates and displays job listings from companies using the platform. By opting to list a job on the public job board (via the "List on BorovaHR Job Board" toggle), you agree that:

• The job title, description, location, employment type, salary range, and your company name, logo, and industry will be publicly visible to all visitors, including unauthenticated users and search engines
• You are responsible for ensuring that all publicly displayed job information is accurate, lawful, non-discriminatory, and compliant with applicable employment laws
• You may remove a job from the public job board at any time by disabling the listing toggle in your job settings; removal will take effect promptly
• BorovaHR reserves the right to remove any job listing from the public board that violates these Terms, applicable laws, or our content policies

A company-level default setting controls whether new jobs are automatically opted in to the public job board. You may change this default at any time in your company settings. No candidate personal data or application details are displayed on the public job board.

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Service, including its original content, features, functionality, design, and software, is owned by BorovaHR and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes in accordance with these Terms. This license does not include the right to:

• Resell or sublicense the Service
• Use the Service for competitive analysis or benchmarking
• Reverse engineer, decompile, or disassemble the Service
• Remove or alter any proprietary notices

7. Prohibited Activities

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Violate any third-party rights, including intellectual property or privacy rights
• Transmit any malicious code, viruses, or harmful data
• Attempt to gain unauthorized access to the Service or other users' accounts
• Interfere with or disrupt the Service or servers
• Use automated systems to access the Service without permission
• Impersonate any person or entity
• Collect or harvest information about other users
• Use the Service to send spam or unsolicited communications
• Engage in any activity that could harm our reputation or business

8. Service Availability and Modifications

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be unavailable due to maintenance, updates, technical issues, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable for any loss or damage resulting from such modifications, suspensions, or discontinuations.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOROVAHR AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OR INABILITY TO USE THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless BorovaHR and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your User Content
• Your violation of any applicable laws or regulations

11. Termination

11.1 Termination by You

You may terminate your account at any time by canceling your subscription through your account settings or by contacting us. Upon termination, your access to the Service will cease, and your account and data may be deleted in accordance with our data retention policies.

11.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice, if you violate these Terms, engage in fraudulent or illegal activity, or for any other reason we deem necessary to protect the Service or other users.

11.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your account and data, though we may retain certain information as required by law or for legitimate business purposes. Sections of these Terms that by their nature should survive termination will survive.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Kosovo, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the applicable arbitration rules of Kosovo, except where prohibited by law.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and BorovaHR regarding the Service and supersede all prior agreements.

13.2 Modifications

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through a notice on the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

13.3 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13.4 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

13.5 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

14. Contact Information

If you have any questions about these Terms, please contact us:

Support Email: support@borovahr.com